Incredible staff but they are totally understaffed and always overbooked. This is one of the busiest emergency rooms in Montreal. If you have a pressing issue go anywhere else.

Shittiest emergency service I've seen. I'm followed at this hospital for 2 kidney transplants and multiple other health problems. Went to the emergency because of a shit ton of pus leaking out of my anal drain and they made me wait 14 fucking hours (and still waiting) in a jam packed waiting room with 60+ persons when they know damn well I am immunocompromised. Staff was rude, the triage employee was acting like he was the best doctor on earth, was super condescending with everyone.